Experts in the Media

Shelley Thompson – LAFM

Patient Experience Consultant

Older Doctors.

A Melbourne University study has found that some doctors over the age of 65 are out of touch when it comes to the needs of today’s patients. The study looked at 13,000 complaints and found that older doctors had 40% more conduct complaints in comparison to their younger colleagues. To explore this issue, Patient Experience Expert Shelley Thomson joined me on The Drive Home.